Whitney, J. Heaps, and the rest of the staff were very informative, patient and made the first visit exciting and a fun experience. They truly care about how thier patients feel. They took time to listen and answer all of our questions without making us feel rushed or left confused. We would highly recommend to anyone needing orthodontic care.
Originally, I had planned to get braces with Silcox, but after finding out that I needed to get two teeth extracted (in a very visible place) I went to Feller's for a second opinion. Dr. Feller went over all of my options and explained the pros and cons of teeth extraction. One of the cons was my upper lip moving back and it changing my smile! He gave me the option to see how much he could correct my overbite before extractions and if it were something that bothered me later then I would still be able to extract teeth at a later time. These things were never discussed at Silcox, my only option was teeth extraction. After talking with Dr. Feller, I scheduled an appointment for braces the next day!
The staff and overall vibe at Feller are also amazing! Susan did everything that she could to get me seen before my extraction appointment (two days later) and was able to get me a same-day appointment; Brittany took great pictures (that I know I'll appreciate later) and explained everything to me from the way the braces work to finances; Brooke did an amazing job prepping my mouth for braces, explaining everything she was doing as she went, and the aftercare; and Dr. Feller answered all of my questions and worked well with his staff to apply my braces. Everyone was very friendly and welcoming!
Feller also offers Self-Ligating braces over the traditional style of braces, which were a little more expensive, but after doing some research on the Damon System they are very much worth the little extra money.
I left with a Sonic Care toothbrush, everything I needed to take of my braces, a reward point system where I can earn rewards for being a good patient, and most importantly a pint of ice cream of my choice to help with the soreness that night. Brooke has also promptly answered all questions that I've had whether that be by phone or through their texting system, and is always excited to educate me on the process.
So far, I am extremely happy and confident with my decision to go with Feller Orthodontics. They made me excited about my journey to straight teeth!
Feller Orthodontics did very well with my son. From getting us a consultation, letting me know my son needed braces and why. Was very well informed. Working with me with payments. I also loved how friendly the staff was. Answering questions as well as being patient with my son. I highly recommend!
Amazing staff, made our daughter feel comfortable and talked her through the whole process.
Great staff! My daughter was worried about getting braces but the staff has made it an easy transition. They are super helpful and easy to work with to get appointments!! Highly recommend!
I love Feller and Feller! I just got my braces on and they were some of the kindest people and talked me through everything. My family has loved Feller and they have done great work. All the staff is amazing and fun and I recommend anyone who needs braces to go to them!
These guys and ladies are so caring and they work together so well in their office! I love how if anything pops up everyone in the office with a free hand swaps to clean gloves and here comes the Calvary!
I absolutely Love my Ortho! Everyone is very nice and caring even though they might not know me on a personal level. They ask me questions about school and such (even if it is trying to earn me a few extra points). Everything is amazing, I feel welcome and happy as soon as I step through those doors, and the 120 mile drive is so worth it.
The people who work at the office are nice and gentle. I just got my braces on today and it was a better experience than what I thought it would be like. The point reward system is awesome and I think that it is so cool how Feller and Feller promotes taking care of braces. Feller and Feller Orthodontics definitely deserves five stars. Two thumbs up!